Tax Information & Forms

The Packaging Group is in the process of registering to collect tax in all states.

Tax rates are determined by the shipping address of an order (tax in CA, GA, FL, NC, SC, IL, MS, TN, TX, VA, & NJ, is based on The Packaging Group's warehouses address).

State laws require The Packaging Group to have exemption certificates from all customers who claim a tax exemption. If the exemption certificate is not received, The Packaging Group is required by law to charge tax in the states identified above.

If your business qualifies for a tax exemption, a properly completed exemption certificate must be submitted to The Packaging Group's Tax Department. Once we have received your exemption certificate(s), your account will be updated within one-two business days.

If the certificate is processed before your order invoices, the tax will be adjusted based on the certificate. For a credit of tax on an already invoiced order, please contact the Tax Department.

If the exemption certificate received is incomplete, a The Packaging Group Exemption Analyst will contact you with the details needed to complete the certificate.


  • Download and complete a Tax Exemption Certificate, and email or fax the document back to The Packaging Group.
  • Questions? Please don't hesitate to contact The Packaging Group Exemption Analyst at or 888-893-7921. We are available Monday – Friday,
    8:30 am – 4:30 pm EST and will respond promptly to your request.